Legal & Privacy

Privacy Policy

1. Introduction

TinyWardrobe.gr (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases from TinyWardrobe.gr.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Greek data protection legislation, and applicable e-commerce regulations.


2. Data Controller

The Data Controller responsible for your personal data is:

TinyWardrobe.gr

Email: info@tinywardrobe.gr
Customer Service: 30 210 68 52 071
Business Address: Andrea Papandreou 25, Chalandri, 15234.
VAT Number: 119195791

 


3. Personal Data We Collect

We may collect the following categories of personal data:

Identity Information

  • First name
  • Last name

Contact Information

  • Email address
  • Telephone number
  • Shipping address
  • Billing address

Order Information

  • Purchased products
  • Order history
  • Payment status

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

Marketing Information

  • Newsletter subscriptions
  • Marketing preferences

4. How We Collect Your Data

We collect data when:

  • You place an order
  • You create an account
  • You subscribe to our newsletter
  • You contact us
  • You browse our website
  • You accept cookies

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Contract Performance

To:

  • Process orders
  • Deliver products
  • Handle returns
  • Provide customer support

Legal Obligations

To:

  • Comply with tax regulations
  • Maintain accounting records
  • Meet legal requirements

Legitimate Interests

To:

  • Improve our website
  • Prevent fraud
  • Ensure website security

Consent

For:

  • Marketing communications
  • Optional cookies
  • Newsletter subscriptions

You may withdraw your consent at any time.


6. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders
  • Manage customer accounts
  • Deliver products
  • Respond to inquiries
  • Process returns and refunds
  • Send order confirmations
  • Send service communications
  • Improve website functionality
  • Comply with legal obligations
  • Send marketing communications where consent has been provided

7. Payment Processing

Payment transactions are processed through secure third-party payment providers.

TinyWardrobe.gr does not store full credit or debit card details.

Payment providers process your information according to their own privacy policies and security standards.


8. Sharing Your Data

We may share your data with:

Courier Companies

For order delivery.

Payment Providers

For payment processing.

Website Hosting Providers

For operation and maintenance of the website.

Professional Advisors

Including accountants, lawyers, and auditors where necessary.

Government Authorities

Where required by law.

We do not sell your personal data to third parties.


9. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.


10. Data Retention

We retain personal data only as long as necessary.

Indicative retention periods:

Data TypeRetention Period
Customer Orders10 years
Invoices & Tax Records10 years
Customer Service Requests3 years
Website AnalyticsUp to 26 months
Marketing Consent RecordsUntil withdrawal plus legal limitation period
Newsletter SubscribersUntil unsubscribe

11. Your Rights

Under GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at:

info@tinywardrobe.gr


12. Security Measures

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss
  • Alteration
  • Disclosure
  • Misuse

However, no online system can guarantee absolute security.


13. Marketing Communications

If you subscribe to our newsletter, we may send promotional communications regarding:

  • New collections
  • Discounts
  • Offers
  • Company news

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

14. Cookies

TinyWardrobe.gr uses cookies and similar technologies to:

  • Ensure website functionality
  • Improve user experience
  • Analyze website traffic
  • Remember preferences

Further information can be found in our Cookie Policy.


15. Children’s Privacy

Our website and services are not directed to individuals under the age of 16.

We do not knowingly collect personal data from children.


16. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page together with the updated revision date.


17. Contact Us

For questions regarding this Privacy Policy or the processing of your personal data, please contact:

TinyWardrobe.gr

Email: info@tinywardrobe.gr
Customer Service: 30 210 68 52 071
Business Address: Andrea Papandreou 25, Chalandri, 15234.
VAT Number: 119195791